Reference

jet234 Privacy Policy For Indonesia

Our Privacy Policy explains what jet234 collects when you open an account, sign in from a mobile device, or use DANA, OVO, GoPay and QRIS.

Account dataWallet recordsCookie choicesPrivacy requests
jet234 jet234 Privacy Policy For Indonesia
REQUEST HELP DIRECTLY

Get Help With Privacy Requests

A clear support path helps you ask what data we hold, correct an account detail or question a wallet record. Start from the account help route beside the cashier area and include the email or phone number connected with your account. For a request from Yogyakarta or elsewhere in Indonesia, we may ask for a verification step before discussing private account details.

Team online

Account request

Ask us to access, correct or clarify account details through the support desk. We check the phone or email attached to your account before sharing private data or changing a record.

Wallet record

If a DANA, OVO, GoPay, QRIS or bank transfer reference looks incorrect, send the receipt reference through account help. We compare it with the stored transaction record before responding.

Access concern

Tell us if a sign-in from your phone, tablet or desktop was not yours. We can review the account event, ask for verification and help secure access without exposing another person’s data.

HANDLING YOUR DATA

How jet234 Protects Account Data

We keep this policy practical: account data supports sign-in, phone verification, payment matching and support responses, while device details help us spot unusual access.

Account creation

When you open an account, we collect the details needed to create your profile and send account messages. Phone verification confirms that the access step belongs to you before private account data is shown.

Device signals

A mobile, tablet or desktop sign-in may create a device and connection record. We use that signal to identify unusual account access, not to publish your browsing activity or wallet credentials.

Cookie choices

Cookies can preserve a selected language, sign-in preference or page setting. You can remove or block them in your browser, although some account and policy functions may then need another confirmation.

Payment matching

DANA, OVO, GoPay, QRIS, virtual account and bank transfer references help us match your payment status. We use the reference and required account details, rather than asking us to store your wallet password.

Retention steps

We keep account, support and transaction records for the period needed to provide the requested service, resolve a dispute or meet a legal duty. When a record is no longer needed, our process removes or de-identifies it.

Change requests

You can ask us to correct your details, explain a processing purpose or request removal where applicable. Send the request through account help, and we may verify ownership before making a change.

Privacy Policy Questions Answered

These answers focus on the questions you may have before opening an account or using a local wallet. Our Privacy Policy applies to account steps, device access, cookies, payment references and support contact. If your situation is specific, use the support route and include only the details needed to locate your account.

It covers account details, phone verification, device and connection records, cookie choices, support messages and payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account use.

We use your phone number to create or verify account access, connect support requests to the right profile and help detect unusual sign-ins. We do not treat it as a public profile detail.

Yes. The Privacy Policy covers the payment references and account details needed to match DANA or QRIS activity. Wallet credentials remain with the relevant payment service rather than our account records.

Yes. Contact account help with the phone number or email attached to your profile and describe the correction. We verify ownership first, then update the relevant record or explain why it remains.

We retain data for the time needed to provide account access, match transactions, handle support or meet legal duties. Retention can differ by record type and where local law permits the service.

Use your browser settings to inspect, block or remove cookies. Some sign-in preferences may reset after removal, so we may ask you to confirm account choices again on your next visit.

You can ask what data we hold or request removal where applicable through account help. We may retain records needed for transaction disputes, account security or legal duties where local law permits.